Frequently Asked Questions
Everything you need to know about shopping at Salemi's Ace Hardware.
What is your return policy for power tools and equipment?
Most items can be returned within 30 days of purchase with a valid receipt. Power tools and outdoor power equipment must be in original packaging and unused condition to receive a full refund.
Do you offer local delivery for large items like grills or lumber?
Yes, we offer local delivery for a nominal fee. Delivery options and schedules can be coordinated directly at the checkout page or by contacting our store team.
Can I buy online and pick up my order in-store?
Absolutely. Select the 'Free Store Pickup' option at checkout. Most orders are ready for collection within two hours of being placed during normal business hours.
Do you provide assembly services for outdoor furniture and grills?
Yes, assembly services are available for many products. Some items even qualify for free assembly and delivery when purchased at a specific price point. Check the product page for details.
How do I track my shipping order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept online?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Ace Hardware gift cards, and secure digital payment options like PayPal and Apple Pay.